PABX SYSTEM
What is PABX System?
A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise. Originally, such systems – called private branch exchanges (PBX) – required the use of a live operator. Since almost all private branch exchanges today are automatic, the abbreviation “PBX” usually implies a “PABX.”
A PBX (private branch exchange) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. The main purpose of a PBX is to save the cost of requiring a line for each user to the telephone company’s central office.
The exchange is owned and managed by the private organization in which it is installed and relies on computer equipment to handle the switching of calls. This is why the system is considered both private and automatic. With PABX, an operator is only required to supply information and to occasionally manual connections for callers who are unfamiliar with system or the organization.